Voice

Voice

Give your brand the chance to be “heard” through in-store and on-hold messaging. Seize the opportunity to connect with interested prospects and existing customers, your most valuable target audience. Tell them about your company, drive incremental sales, reinforce advertising and promotions, and keep people informed. Take the opportunity to speak about your business with a captive audience when they’re ready to buy.

On-Hold Statistics.
- 60% of callers hang up when on hold without messages or music. 30% of those callers do not call back.
- 88% of callers prefer messages on hold to other options.
- 20% of callers make a purchase as the result of on-hold messages.
- On-hold information increases caller retention by 40%
In-Store Statistics.
- 66% of all purchasing decisions are made on impulse.
- In-store marketing programs increase sales by as much as 20%.
- Audio advertising influences more than 80% of all buying decisions.

Our Creative Process.

You’ll be working with the most experienced and creative professionals in the business. Our copywriters work with our consultants on custom scriptwriting. Our voice talents help create your brand’s unique voice. And our production engineers bring it all to life in our fully-equipped recording studios.

Muzak uses the best of the best. So, rest assured that your on-hold or in-store messages will be of the highest quality and creativity in our industry.

Why Muzak?

Your own Personal Product Consultant.
We assign a Personal Product Consultant to you who has a background in communications, advertising and technical support. This person will:
- Help with your initial setup
- Guide you through your first order
- Answer any questions you may have
Our unique Imaging Process.
At Muzak, we start by getting to know who you really are, what makes your business special, and how we can develop a marketing strategy to set your company apart. Our unique imaging process explores:
- How best to express your brand’s voice
- How to design a custom-tailored music and messaging experience that meets your company’s specific needs.
- Plus, this process includes website research, a study of your company’s collaborative materials and questionnaires designed to get to the heart of your business.
Our Voice and Production Process.
Muzak’s recording studios play host to some of the best voice talents nationwide. And our production capabilities include sound effects and even foreign language voicing.
- Choose voice talent from radio, movie, television, and theatre personalities who can deliver a wide range of styles, dialects and accents.
- We can create a brand voice that builds an emotional connection with your callers and one that everyone will remember.
- If you can “hear” what you want your busiines to sound like, Muzak can create it.
Our Delivery Options.
The flexibility offered by Muzak is unmatched. Muzak offers the following delivery options for ultimate customization and crystal-clear quality every single time:
- Satellite
- IP/Internet
- On-Premise (CD/USB)
- Phone Download
- VOIP

We can access and manage all Voice Productions online.

Muzak’s Voice production website makes it easy to manage your on-hold or in-store messaging account. Our secure online system is a full-service web portal where you can place new orders, approve scripts/voices for pending orders, track status and access all past productions. The website includes hundreds of pre-written messages. You’ll also be able to communicate via email and phone with your Personal Product Consultant. And access to this amazing system is ABSOLUTELY FREE for Voice clients.